Refund Policy
1. Overview
At Sunrise Capitals, we strive to provide high-quality stock market advisory services. However, due to the nature of our services, we have a strict No Refund policy except in specific circumstances outlined below.
2. Non-Refundable Services
All advisory services, including stock market calls, SIP solutions, and portfolio management fees, are non-refundable.
Once a subscription or advisory plan is purchased, it cannot be canceled or refunded.
Any fees paid for consultations, research reports, or investment recommendations are non-refundable.
3. Exceptions to Refund Policy
Refunds may be considered only under the following circumstances:
Duplicate Payment: If a customer is charged twice for the same service due to a technical error, the extra amount will be refunded upon verification.
Service Not Delivered: If we are unable to provide the subscribed service due to unforeseen circumstances, we may issue a refund at our discretion.
Incorrect Charges: If an incorrect amount is charged due to an error, we will process a refund for the excess amount.
4. Refund Request Process
To request a refund (if eligible), follow these steps:
Contact us at [Insert Email Address] with your payment details and reason for the refund request.
Provide proof of payment (transaction ID, invoice, etc.).
Our team will review the request and respond within 7-10 business days.
5. Processing Time
Approved refunds will be processed within 10-15 business days.
Refunds will be credited using the same payment method used for the original transaction.
Processing time may vary depending on bank policies.
6. Changes to Refund Policy
Sunrise Capitals reserves the right to modify this Refund Policy at any time. Any changes will be updated on our website.
7. Contact Us
For any refund-related queries, contact us at:
Sunrise Capitals
Business Square, 604-A, Sanjay Palace, Agra
Phone: +91-7906011421
By purchasing our services, you acknowledge and agree to this Refund Policy.
